Consumers expect convenience when it comes to healthcare. Northwell Health (formerly North Shore-LIJ) and GoHealth Urgent Care of Great Neck, New York, have created an urgent care network featuring inviting facility designs combined with user-centric technologies that offer 24/7 patient access.
Convenient Locations
Northwell Health-GoHealth will feature its signature design, digital customer access tools, and other technology-driven care capabilities in these new centers. By 2020, they hope to have more than 54 urgent care locations. In addition, additional evening, weekend, and holiday hours will be added at existing centers.
The staff here is friendly and professional, offering excellent service in an immaculate facility with no long wait time – I have visited multiple times before and plan to do so again when necessary.
I have visited this location twice, and both experiences were positive. Although I had to wait around 10 minutes for my appointment, the doctors and nurses are very welcoming and attentive; plus, there’s free onsite parking!
UCAOA Accreditation
Northwell Health-GoHealth Urgent Care centers in New York have received accreditation by the Urgent Care Association of America (UCAOA), representing their highest achievement for urgent care services and showing that they meet nationally standardized criteria in safety, patient care quality, and services offered.
UCAOA accreditation generally takes two or three years and includes at least annual visits by inspectors to each center undergoing the process. Inspections follow the national UCAOA accreditation standards manual and evaluate policies and procedures followed at each center and staff, medical director, and leadership issues.
The process may be rigorous and thorough, but the benefits are worth the time spent. Staff is highly knowledgeable and helpful; facilities are modernized; prices are comparable with similar urgent cares; overall experience exceeds expectations!
I’ve been coming here for years. It is always a pleasant experience; the staff is exceptionally welcoming, the doctors and nurse practitioners knowledgeable and helpful, there are no long wait times, and quick service – even some specialty tests I hadn’t seen at other urgent cares are offered here!
Affordable Urgent Care Center has an open pricing structure with extremely fair costs for everything from ear infections to broken bones. Most major health plans are accepted here, and they’re often able to see patients on the same or the next day if needed, making this urgent care provider highly recommended by me for its convenient, quality, and cost-effective care services.
Northwell Health provides convenient evening, weekend, and holiday hours at each location of its network for your convenience. Book an online appointment or walk-in if immediate care is necessary – for complex situations, they’ll refer you directly to an appropriate specialist. In addition, these centers support Virtual Visits through the GoHealth behavioral health network.
Technology-Enabled Care
Northwell Health-GoHealth urgent care locations are designed with technology in mind, offering consumers an easy way to check in online and access digital patient services. In-house X-ray and laboratory services reduce patients’ need to visit hospital emergency rooms for these tests; moreover, facilities are connected with Northwell Health’s electronic medical records system, allowing updated records to be shared across its 21 hospitals and over 450 patient facilities or private practices.
Facilities also provide telehealth visits, which can reduce the need for patients to visit their primary care provider in person. Telehealth appointments typically cover virtual consultations, physicals, and follow-ups with board-certified physicians – services usually covered by most insurance plans.
Northwell Health-GoHealth urgent care locations feature an on-site pharmacy, making medications accessible quickly and conveniently. Furthermore, blood work services are also offered, eliminating the need to travel to a lab. Finally, these centers also provide vaccinations against common illnesses like flu.
Northwell Health-GoHealth urgent care staff focused on ensuring patients could gain timely access to healthcare, helping mitigate the spread of COVID-19 while safeguarding patients. Furthermore, best practices regarding disinfection policies and telephone triage workflows were put in place by staff members.
Northwell Health-GoHealth was recently honored by the Healthcare Association of New York State (HANYS) with a Pinnacle Award for their antibiotic stewardship program, designed to enhance quality care by decreasing inappropriate antibiotic usage and reducing resistant bacteria formation, potentially leading to severe illness or even death.
Urgent care centers offer various telehealth capabilities, such as virtual visits and physicals. This enables the company to expand its reach without opening additional physical locations – saving time and money on construction.
Urgent care providers are currently taking steps to create an integrated urgent care solution for their clients by using Orion Health’s Rhapsody Integration Engine to streamline connecting networks and partners, offering seamless consumer-focused experiences while increasing operational efficiencies.
Summer Camps
Summer camp provides children with an ideal way to explore their environment, build resilience and independence, strengthen interpersonal skills, and increase vitamin D. Unfortunately, accidents do occur; therefore, you must be equipped with medical supplies as well as knowledge of your child’s camp’s medication protocols in the event of an incident.
When your child arrives at camp, visit its website and review any necessary medications or supplies they should bring. Most commands also have lists of common illnesses and injuries, so you’ll know precisely how best to communicate with their camp counselor should any problems arise during camp time. This will enable you to be fully prepared when speaking with their camp counselor if something requires your intervention while away.
Pack all medications your child requires, such as prescription and over-the-counter medicines, inhalers, and EpiPens. Also, include any dietary supplements or vitamins they take. If your camp requires a health form for its participants, review it thoroughly to ensure all necessary vaccinations have been listed and are up-to-date; complete and submit any required documents, authorizations, or documentation – even consulting your child’s physician about any necessary paperwork they should include on this form.
Your child should bring his or her insurance card and relevant medical records for review. Also, ensure they can access their doctor’s phone number for reference.
Suppose you don’t already have a primary care provider. In that case, your local Northwell Health-GoHealth Urgent Care location can provide a list of available doctors and referrals for any follow-up appointments or tests you might require.
Northwell Health-GoHealth Urgent Care operates conveniently in Greenwich Village and Upper West Side, offering quality on-demand care at convenient times. Their on-demand care includes lab tests and x-rays onsite, integrated electronic medical record services provided by Northwell Health, same-day/walk-in visits with no wait time, patient portal access for easy healthcare management and test results, and same-day/walk-in appointments. You can also download their free Northwell Health app to start managing your healthcare and create your free FollowMyHealth account so you can begin to easily access personal medical records from both Northwell and other providers via FollowMyHealth! To learn more, visit nhgohealth.com/patient-portal.