Xfinity remotes are easy to use and provide great functionality; they are programmable so you can pair them with devices such as TV boxes or audio equipment. To do so, follow these steps.
First, ensure the remote is equipped with new batteries; otherwise, replace them. Next, press and hold both the ‘Xfinity’ and ‘Info I’ buttons simultaneously on the remote control to activate.
How to program your Xfinity remote
If your Xfinity remote is malfunctioning, reprogramming is likely the solution. Thankfully, it’s a straightforward task that can be completed quickly in just a few steps. First, ensure the batteries are installed in both remotes, TV, and TV Box are turned on; press and hold the Xfinity button until the light turns green on the remote; follow on-screen instructions to pair the remote with the TV.
If you don’t own an Xfinity remote, try downloading and using the Xfinity app on your smartphone instead. Available for iOS and Android devices, once you have it you can sign into it with your Xfinity account before selecting TV icon and TV Box (in that order). After doing that, tap “Program Remote,” choose your remote control model then follow the on-screen instructions for programming it.
Your Xfinity remote comes equipped with different programming codes depending on its type, but in general, use other codes to program it for your TV. For instance, the XR15 Voice remote features a setup button at the bottom of its keypad, while older non-voice models do not. In these instances, press and hold down both buttons on your remote for five seconds until its LED light changes color from red to green – and enter your code then.
Your code should match what’s displayed on your screen for it to work successfully; when this occurs, the remote light should flash green twice; otherwise, red and green blinking indicates a code mismatch.
To connect your Xfinity remote with your soundbar, activate the voice command feature on your television screen. To do so, press and hold both Xfinity and Mute buttons simultaneously on your remote – after this has occurred twice, its LED light should flash green two times to indicate successful pairing with both TV and soundbar.
Pairing your Xfinity remote with your TV
The Xfinity remote features a microphone that lets you use spoken commands to operate your television and an infrared receiver to connect it with other devices in your home. To pair your Xfinity remote with your television, first, ensure both TV and Xfinity box are turned on, then remove the pull tab on its back to activate your remote before following the steps below to program it for your device.
Press and hold your remote’s Xfinity and Info buttons until it turns green from red. Next, type your TV manufacturer’s five-digit code into the numeric keypad on your Xfinity remote; once this code has been entered successfully, the remote light will flash green twice to indicate success.
If the LED at the top of your remote blinks red and then green, its code may not be valid. Try out different codes until one works – for TV manufacturers, visit the Xfinity website for assistance finding codes.
The Xfinity app makes setting up your XR16 or XR15 remote easy with your TV or audio device. Once paired, test it by pressing the TV/AUX button while aiming it at your device; if its LED lights up green, it has successfully been programmed.
Manually setting up your Xfinity remote with your TV box can also be accomplished by pressing both the Xfinity and Mute buttons for five seconds until the LED indicator turns green from red on your remote. After entering a code successfully, follow on-screen instructions to associate your remote with your TV box.
Use the Xfinity My Account app to set up your voice remote with your TV or audio device. It will prompt you to confirm that the Xfinity remote will control these items.
Pairing your Xfinity remote with your audio device
An Xfinity remote can help you manage your TV and connected audio devices. To accomplish this, first, pair it to your television; after pairing, program it to control critical functions like power and volume of TV. When programming an Xfinity remote for use controlling primary TV functions like these, it’s essential that you know which model it is as different models may require additional programming codes (you’ll find it listed either on its back or battery compartment); also, ensure it contains fresh batteries before proceeding with this task.
First step to pairing an Xfinity remote with your audio device: Make sure the remote is turned on, press and hold the Setup button until the LED indicator turns green, and enter the five-digit code found online, the Xfinity remote lookup tool; once the correct code is entered, the status light will blink green twice.
If your Xfinity remote misbehaves, several quick solutions may be available to fix it quickly and effectively. Dead batteries may need replacing, while programming is another easy fix that only takes minutes.
Xfinity provides an online remote code lookup tool, accessible via either their My Account app or website, which lists codes for compatible models of their XR5 and XR16 remotes. Additionally, the latter also includes instructions on how to reset them.
The XR15 remote can pair with Soundbars and other AV receivers. The steps are pretty similar to pairing your TV, except you will need to alter its default code using these steps:
Once you have chosen an AV receiver, programming it with your XR15 remote can begin by pressing the Setup or Set button and entering its 5-digit code. Once the light at the top of your remote flashes green, your pairing has been successful, and you have successfully connected the XR15 remote and audio device.
Programming your Xfinity remote with voice commands
Voice commands from Xfinity make controlling your TV and other devices more straightforward. Press the microphone button and say your order – these can turn on appliances, change channels, launch apps/podcasts with voice control capabilities on an X1 box, etc. To get started with voice controls on an X1 box, Step 1.
Before anything else, replace the batteries in your remote with fresh ones and ensure they have the correct polarity. If only buttons work and no voice commands do not, a reset might help optimize your remote’s connection to the Xfinity box and may help resolve issues like unresponsive buttons or lost voice controls.
To manually reset, press and hold the Setup button (in the bottom-left corner of your remote) for several seconds until it turns green, then enter your TV or component’s code from the Xfinity website if uncertain of which code to enter. When done, a green blink should indicate your code was accepted by blinking twice at the top of your remote, meaning it’s successful processing.
Try switching codes if the LED lights on your remote are red. The Xfinity website offers a list of available codes; otherwise, you could enter “9-9-1” into the numeric keypad on your remote to test different numbers. If none work successfully to turn off your device remotely, contacting an expert may be needed to assist.
Change the power settings on your device. If it’s set to power down when out of range of the remote control, this could cause the voice command feature to malfunction and result in too much background noise when speaking into its microphone. For best results with voice command usage on Xfinity remotes and phones, keep it within line of sight when using them. Otherwise, noise might result from using them without visual confirmation of line of sight from both parties involved when speaking into a microphone. If you are having difficulty using voice command with your Xfinity remote device or phone line, first check bad or dead batteries as possible sources before proceeding further with troubleshooting steps if necessary or calling your service provider directly for support.
